配送ポリシー

✶ Origin

All orders are shipped either from Korea or our Japan location.
We will always notify you in advance if your item is being shipped from Japan.

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✶ Delivery Times

Most orders are delivered within 3–7 business days, depending on your location and the item.
If dispatch is delayed, we will contact you individually to keep you updated.

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✶ Shipping Fees

Shipping fees are applied automatically at checkout according to the destination country.

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✶ Duties & Taxes

Please note that any import duties or customs taxes are the responsibility of the customer.
The shipping company or local authorities will contact you if such fees are due.
These charges are not included in our prices and may delay delivery if unpaid.

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✶ Additional Charges

Delivery to remote or island regions may incur additional charges, which will be communicated to you before shipping.

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✶ Tracking

Once your order has been dispatched, you will receive a shipment confirmation email with tracking details so you can follow its journey.

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✶ Support

If you have any questions about shipping times, fees, or delivery options, please don’t hesitate to contact us at support[@]saisaiachilles.com