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✶ Purpose

These Terms and Conditions govern the use of the SAI SAI ACHILLES online store (“the Store”).

By accessing or using our services, you agree to these Terms, which set out the rights and responsibilities between the Store and its users.

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✶ Definitions

Store: The SAI SAI ACHILLES online platform that facilitates the sale of goods and services.

User: Any individual who accesses the Store, whether registered or not.

Member: A registered user who can access ongoing services.

Non-member: A user who accesses services without registering.

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✶ Display & Amendments of Terms

We publish these Terms, along with our company name, representative, address, contact details, business registration number, e-commerce registration number, and privacy officer information, on our homepage for easy access.

Before agreeing to these Terms, users will be provided with clear information regarding key policies, including cancellations, shipping, and refunds.

We may revise these Terms within the limits permitted by applicable laws. Any changes will be announced at least 7 days in advance (30 days if the changes are unfavourable to users), with a clear comparison between the previous and revised terms.

Revised Terms will apply only to contracts made after their effective date, unless otherwise agreed.

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✶ Services Provided

Information on products and services, and conclusion of purchase agreements

Delivery of purchased goods

Other services as determined by the Store

We may modify future product or service details and will provide clear notice in such cases.

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✶ Service Interruptions

Services may be temporarily suspended for maintenance, replacement, or technical reasons.

We will provide compensation for damages caused by service interruptions unless such interruptions are unavoidable.

In the event of closure, transfer, or merger of the Store, users will be notified and compensated according to the original terms (e.g., unused credits).

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✶ Membership Registration

Users may apply for membership by submitting required information and agreeing to these Terms.

We may refuse membership if:

The applicant’s membership was previously terminated (unless approval is granted again).

False, incomplete, or misleading information is provided.

Technical or operational constraints prevent registration.

Membership begins upon our acceptance of the application.

Members must promptly update any changes to their registration details.

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✶ Membership Termination & Restrictions

Members may request account deletion at any time.

We may restrict or terminate membership in cases such as:

False or inaccurate information at the time of registration

Non-payment of orders or obligations

Disruption of services or other users

Violations of laws or these Terms

In cases of persistent violations, membership may be terminated after due notice and an opportunity to respond.

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✶ Notifications to Members

We may notify members via the email address provided during registration.

General notices may be posted on the Store’s homepage for at least 7 days.

Individual notices will be sent if matters significantly affect a user’s personal transactions.

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✶ Purchasing Process

Before confirming an order, users must review and agree to the following:

Product selection and details

Recipient information (name, address, contact details)

Terms including cancellations, shipping fees, and other costs

Payment method and order confirmation

If personal data must be provided to third parties for order fulfillment, we will request specific consent at the time of order (not in advance at registration).

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✶ Contract Formation

We may refuse an order if it contains false or incomplete information, or if it involves restricted items (e.g., alcohol to minors).

A purchase contract is deemed concluded once you receive our order confirmation.

The confirmation will include details on product availability, corrections, or cancellations.

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✶ Payment Methods

We accept the following payment methods:

Bank transfers

Credit or debit cards

Electronic payments

Store credit or points

Approved vouchers or other electronic payment methods

No additional fees will be charged for choosing a specific payment method.

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✶ Store’s Obligations

We comply with applicable laws and act with integrity.

We protect users’ personal and payment data through secure systems.

We avoid misleading advertising or practices.

We do not send unsolicited marketing communications without consent.

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✶ User Responsibilities

Users must not:

Provide false or misleading information

Use another person’s personal details without authorisation

Alter or disrupt the Store’s content or services

Transmit unauthorised information (e.g., malware, spam)

Infringe copyrights or intellectual property rights

Defame, harass, or interfere with others

Post obscene, offensive, or violent content

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✶ Links to Other Sites

The Store may include links to third-party websites.

We are not responsible for transactions or activities conducted on those sites where it is clearly indicated that they are independent from the Store.

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✶ Dispute Resolution

We operate a customer support system to address complaints and provide appropriate remedies.

We will make every effort to resolve disputes promptly and fairly.

Disputes may also be mediated by government agencies or recognised consumer dispute resolution bodies.

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✶ Governing Law & Jurisdiction

All transactions with the Store are governed by the laws of the Republic of Korea.

Disputes shall fall under the jurisdiction of the competent court in accordance with applicable laws.

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